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Answers to the most common questions about e-Tijara PRO, and every way to reach our team.
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Frequently asked questions
What is a e-Tijara PRO credit?
The credit is e-Tijara PRO’s billing unit. Each order placed by one of your customers on your store uses 1 credit. There is no subscription and no commission on your sales: you keep 100% of your revenue. Abandoned carts use no credits.
Are the 100 free credits orders that you bring me?
No. Free credits let you process your first 100 orders for free — the ones your own customers place on your store. e-Tijara PRO is a tool: we don’t sell on your behalf or supply customers. They are valid for 15 days after sign-up.
How do I get started?
Sign up for free (email + phone), confirm your address and your store is live instantly. Add your products, share your store link and start receiving orders. No subscription, no credit card.
Does e-Tijara PRO promote my store?
No. We don’t sponsor your store or advertise your products. But the platform gives you everything to run successful campaigns: Facebook Pixel, Google Analytics, optimised landing pages.
Do I need a domain name?
No. From day one your store has a free subdomain (e.g. yourstore.e-tijara.shop). You can connect your own domain (.tn, .com…) whenever you like.
How many stores can I create?
As many as you like: store creation is unlimited and free, for different brands or businesses. They all share the same credit balance.
How long until my store is online?
No waiting. Your store is online as soon as it’s created, with no manual review. You can add products right away.
Can I customise my store?
Yes. Logo, colours, text, page sections, overall look: everything can be customised without code. Our team helps for free with reasonable adjustments.
How many products can I add?
No limit. Whether you have 10 or 10,000 products, the platform stays fast and the price doesn’t change.
Do abandoned carts use credits?
Never. Only orders actually placed by your customers use a credit. A visitor who fills a cart and leaves costs you nothing.
Is there an inventory tool?
Yes, included for free: real-time quantities, low-stock alerts and per-product availability.
Can I work with my own delivery company?
Yes. Several carriers are already connected. If yours has an API, we integrate it for free for shipping and parcel tracking.
Does each store have its own balance?
No. A single credit balance is shared across all your stores: simpler, and no credit goes to waste.
How do I top up my credits?
Anytime from your account, by bank card (Visa, Mastercard, Maestro), bank transfer and, in Tunisia, e-dinar or local wallets (Flouci, Swared, BNA Pay…).
Do my credits expire?
Purchased credits never expire. Each top-up extends your account validity based on its volume (e.g. 6 months for a small top-up, 12 months or more for a large one). Only the free sign-up credits are limited to 15 days.
I have a specific need. What should I do?
Tell us! Integrations, design, automation: our team reviews custom requests at no extra cost.
Ready to launch your store?
Free sign-up, 100 free credits: try e-Tijara PRO with your real customers, no commitment.